- Answer phone calls and e-mails.
- Add live chat to your website.
- Put invoices and customer accounts online.
Your online store can be more than just a website, become an example for others with solid customer service. Online Managers can answer your business phones, send and receive faxes, answer e-mails, and even look after live chat functions for your website. Whether your existing team needs additional support or you decide to contract an entire support function out, Online Managers is there for you.
Be more than just a web site. Give your online business a voice with customer support services.
Online Managers specializes in customer support and service, technology infrastructure and support, as well as business marketing. Whether existing staff needs additional help or you’re looking to contract specific tasks, our customer support services can fill any holes in your team.
Count telephone answering, replying to e-mail inquiries and looking after regular mail among the services we offer. We can also respond to other technical and customer support needs as they occur and even add live chat to your product web site.
Chat is an inexpensive, but effective, tool that helps sell products online and provide effective customer service. Help is only a mouse click away with a portal that opens to online support staff.
Document management is another integral piece of the customer support puzzle. Rather than tracking down specific documents stored in just one location, keep tabs on important papers from almost anywhere with paperless documentation. Keep both customers and suppliers up to date by allowing them to check their account status online.
| Customer support | Silver | Gold | Gold Plus | Gold Global |
| Telephone calls/month | 50 | 100 | 100 | 100 |
| Per-call fee for additional calls | $2 | $2 | $2 | $2 |
| Service plan | $350/mo | $350/mo | $350/mo | $350/mo |